Information Systems and Intelligent Business

Name:Liu Xiaoxiao

Title:Associate Professor

Department:Information Systems and Intelligent Business

Email:xiaoxiaoliu@xjtu.edu.cn

职称 Associate Professor 系别 Information Systems and Intelligent Business
邮箱 xiaoxiaoliu@xjtu.edu.cn

Research Interests:eHealth, big data analytics in healthcare


Education experience:

2014.09-2019.07    Harbin Institute of Technology    Management Science and Engineering     Ph.D.

2012.09-2014.07    Harbin Institute of Technology    Management Science and Engineering     Master

2008.09-2012.07    Harbin Institute of Technology    Information Management and Information Systems Bachelor

2018.02-2019.02    National University of Singapore Information Systems    Joint Ph.D.


Working experience:

2019.07-Now School of Management, Xi’an Jiaotong University    Assistant Professor

2019.07-2021.07    School of Management, Xi’an Jiaotong University    Post Doctor

2017.02-2018.01    College of Business, City University of Hong Kong   Research Assistant

2015.11-2016.03    College of Business, City University of Hong Kong   Research Assistant

2015.02-2015.06    College of Business, City University of Hong Kong   Research Assistant


Honors and Awards:


Teaching courses:


Academic Publications:

[1]  Ben Liu, Xiaoxiao Liu* and Xitong Guo*, The Effects of Participating in Physician-Driven Online Health Community in Managing Chronic Disease: Evidence from Two Natural Experiments, MIS Quarterly, Forthcoming.

[2]  Yan Li, Xitong Guo*, Carol Hsu, Xiaoxiao Liu and Doug Vogel, Exploring the Impact of the Prescription Automatic Screening System in Health Care Services: Quasi-Experiment, JMIR Medical Informatics, 7(2), p e11663, 2019.

[3]  郭熙铜, 张晓飞和刘笑笑, 数据驱动的电子健康服务管理研究: 挑战与展望, 管理科学, 30(1), pp 3-14, 2017, 30(1): 3-14.

[4]  Xiaoxiao Liu, Xitong Guo*, Hong Wu and Tianshi Wu, The Impact of Individual and Organizational Reputation on Physicians’ Appointments Online, International Journal of Electronic Commerce, 20(4), pp 551-577, 2016.

[5]  Mingye Hu, Xiaoxiao Liu, Bo Sophia Xiao and Jingbo Shao, The Impact of Self-Awareness of Being Observed on Patient Content Generation: An Empirical Examination from a Quasi Experiment. Proceedings of the 52nd Hawaii International Conference on System Sciences, Maui, Grand Wailea, January 8-11, 2019.

[6]  Mingye Hu, Jingbo Shao, Bo Sophia Xiao and Xiaoxiao Liu, Impact of Opinion Leaders on Community Sustainability: An Empirical Investigation in the Context of Online Brand Communities. Proceedings of the 12th China Summer Workshop on Information Management, Qingdao, June 23-24, 2018.

[7]  Min Zhang, Tianshi Wu, Xitong Guo, Xiaoxiao Liu and Weiwei Sun, The Effects of the Externality of Public Goods on Doctor’s Private Benefit: Evidence from Online Health Community. Proceedings of the International Conference on Smart Health, Hong Kong, June 26-27, 2017.

[8]  Xiaoxiao Liu, Qianqian Ben Liu and Xitong Guo, Patients’ Use of Social Media Improves Doctor-Patient Relationship and Patient Wellbeing: Evidence from a Natural Experiment in China. Proceedings of the 37th International Conference on Information Systems, Dublin, Ireland, December 11-14, 2016.

[9]   Ling Ge, Xitong Guo and Xiaoxiao Liu, Super Stars or Equalized Field: An Empirical Analysis of an Online Healthcare Platform. Proceedings of the 21st Americas Conference on Information Systems, Puerto Rico, August 13-15, 2015.


Academic Projects

1. “Exploring the Effects of Dual Interaction in Online Healthcare Community and Policy Intervention Mechanism”, National Natural Science Foundation of China, 72001170, 2021-2023, Principle Investigator.

2. “The Effects of Doctor-driven Online Health Community in Managing Chronic Disease”. China Postdoctoral Science Foundation, 2020M673432, 2020-2022. Principle Investigator.

3. “Social Media in Healthcare: Exploring the Mechanism and Mode Innovation”, National Natural Science Foundation of China, General Program, 71871074, 2019-2022, Participant.

4. “Exploring the Social Exchange of Healthcare Resources between doctors and patients in Online Healthcare Community,” National Natural Science Foundation of China, 71801062, 2019-2021, Participant.

5. “Exploring the Doctor Patient Interaction Mechanism in Online Healthcare Community,” National Natural Science Foundation of China, General Program, 71471048, 2015-2018. Participant.

6. “Learning Curves of Tasks in Service Organizations: A Multi-level Study,” National Natural Science Foundation of China, 71401046, 2015-2017, Participant.